Welcome to Critter Comforts! Critter Comforts is a dedicated pet supply store located in Napanee, Ontario. The ultimate goal is to provide the best products to help keep pets healthy and happy at home.

Our Story

Critter Comforts was created in 2011 in Bancroft, Ontario. The business began when the founder was grooming pets that struggled with specific health issues. Customers frequently asked for recommendations on the right food and supplements for home care. This clear need for expert guidance sparked the idea for the store. In 2017, the shop moved to Napanee, ON to focus entirely on top-quality retail products and pet education.

Expert Advice You Can Trust

Every product on the shelves is chosen based on deep veterinary knowledge. The store's foundation is built on the expertise of a retired veterinary technician who graduated from St. Clair College in Windsor, Ontario. This background also includes years of professional grooming experience and an apprenticeship under a master groomer.

Critter Comforts believes in teaching pet parents about food, weight control, and behavioral issues , while always encouraging a visit to the vet when needed. The passion for animals runs deep, rooted in years of showing champion horses across Canada and the United States. This dedication extends to raising UKC and CKC champion dogs that compete in sports like scent detection, lure chasing, and rally.

Our Strict Quality Promise

Pet safety is the highest priority. The store operates on a strict rule: it only sells products that the team would confidently feed their own pets.

• There are absolutely no food products made in China sold in the store.
• None of the items carried contain wheat.
• About 75% of the products are made in Canada, owned by a Canadian company, or developed in Canada.
• The inventory focuses heavily on natural treats and healthy food.
• The store also offers advanced wellness options, like red light and PEMF therapy.

Fast Shipping for Every Animal

The Napanee location sits perfectly on the Highway 401 corridor. This strategic spot means orders are packed with care and shipped fast. Customers in Toronto, Ottawa, and Montreal can rely on quick ground shipping right to their door.

Critter Comforts is designed as a one-stop destination. Whether a customer lives in the city or lives on a rural property the store carries everything for your pet's needs. Every box is packed safely to guarantee freshness, so pet owners never have to worry.